Before visiting Kay's, I read the great reviews and gave her a call to check on insurance coverage. It was a call that was informative and fun...so, off I went to Kay's.
Finding it was a challenge for me. It's located on the street level of a large apartment complex and I drove right by her not-so-attention-getting sign on the sidewalk. Once you find the store, there's parking on the second level lot for this forgettable complex.
Get ready for perkiness and enthusiasm from a darling woman who LOVES WHAT SHE DOES!!! It shows!
Kay worked with me to find the exact frame I was seeking. When I informed her I wanted glasses like Lester Holt currently wears on the NBC News, she laughed and knew exactly what I meant.
I landed on a great French design that had a a stout industrial feel and fit like a glove. I wanted longer temples and a choice of lengths. Kay made certain that was an available option with these "tres expensive" frames. (I always choose the most expensive stuff!)
Since my insurance only covered a portion, Kay worked on the price, with magical discounts, to make it the frames more affordable. I truly appreciated her efforts.
She told me she wanted me to be "going around showing-off my 'Lester Holts' and feeling great!" How sweet!
Kay knows how to build her business with the most effective marketing tool imaginable..."Word of Mouth".
It was great to go pick them up,too. So amusing!
Kay is great and you'll love the purchasing experience and, most likely, Kay, as well!!!
Best selection and service! Kay's knowledge about the sunglasses sets her apart. She is very helpful and spot on selecting the right pair of frames for you. Her exclusive and unique selection of frames from around the world sets her apart. My family has been going to her since 2015 and only trust her for our eye glasses. Thank you Kay for your kindness and endearing interaction.
Went to K's last Monday to check it out because we haven't been happy with our current optician. Door has a security code which I called and was let in by a friendly voice. Went down to the store met Kay who let us in even though the store wasn't open on Monday. Spent 20 minutes while she repaired and adjusted three of our glasses. Didn't charge us and even gave me a free case for one of my glasses. Very friendly and she listens. K's will be our place for eyewear from now on.
Dave & Connie
Great selection of glasses and amazing customer service. Came here after my husband broke a pair of his glasses. We had a few questions about our insurance and Kay was very knowledgeable and detailed while answering our questions. My husband tried on many different styles before choosing a frame. Kay knew a lot of information about each frame and helped us compare them. Overall, we were very impressed with K's Optical and will come here for all of our eyewear needs from now on!
This place is great! The selection is wonderful! I found just what I was looking for. Great prices on designer frames, as well some stylish less expensive frames. I already have a wishlist for my next eyeglass purchase here. Kay is great as well! She is very helpful and gives honest feedback on what looks good on you. I highly recommend this eyeglass store.