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Kay was fantastic! She took the time to pull lots of great options for me, though I just loved the very first pair of frames she offered. At pick up - exactly a week from my first visit, just as she estimated - she once again sat down and made sure I was happy with the glasses, that they were adjusted so they won't slip, and even swapped the huge case the pair came in for one that was much more manageable in size. I am impressed with how little glare there is at night when I am driving, and both the transition and progressive features work seamlessly. The only downside was that K's Optical is out of network with my insurance. Here, again, the customer service was above-and-beyond. Kay filled out the claim form I brought (for out-of-network claims, just downloaded from my insurance's online portal), made a copy of the receipt, and put both in an addressed, stamped envelope that I was able to mail on my way out of the building! I am very happy with the look, feel, and function of this prescription eyeglass pair - more than a week in and they are fantastic, just like Kay was.
Valentina Petrova
February 6, 2024Kay is a very patient and great person to work with. She has helped us out so much. She provides glasses for ages. And has amazing fashion designes. I highly recommend stopping by for all your glasses needs.
Joe Green
September 1, 2022Great experience, the best quality on Sunglasses.
Jose luis Villanueva Oyarzabal
May 12, 2021 -
Kay is amazing! Absolutely top notch service and excellent products. My husband has Alzheimer's and she has been so kind and helpful at helping us navigate issues with his glasses. In addition, I have a small face and need petite sized frames and she has a great selection. This is an honest business owner and I cannot recommend K's Optical enough!
CarolLee Twitchell
July 30, 2024K's Optical is one of my favorite stores, full-stop. They are always welcoming, even if I'm only there for help fixing my current glasses. Their selection features rare frames that you won't find just anywhere and Kay always provides great feedback on picking out the right frame's for your personal style. Finally, Kay's expertise is obvious; She helped me get a much more accurate prescription compared to my previous optician.
Craig Apfelbeck
April 14, 2022K is amazing; she is kind, extremely knowledgeable, professional, detail-oriented, and helpful. She has a perfect, diverse selection of frames, including my (seemingly elusive) favorite frame brand Tom Ford! I wouldn't recommend going anywhere else!š
D. de la Pena
April 23, 2021 -
Best place to purchase glasses in Seattle area! Kay, with her positive attitude, is easy to work with. She also gives suggestions regarding what style would look best. I purchased the Sillouette.
Maryjo c
August 7, 2022I am so happy to have found this delightful optical business! Kay has all the styles and manufacturers one could want. Her knowledge and experience are impressive and her desire to provide the best product is matched by her professional experience and genuine friendly personality. Iām moving all my eye ware needs to Kay!
Murray McCord
June 23, 2024By far the best customer service I've had purchasing new glasses. K's attention to detail and quality is top notch. They also have a great selection of frames as well. I suggest going here if your looking for new eyewear.
Josh Quest
August 31, 2022
